Refunds & Returns Information
We aim to respond to all emails as swiftly as possible. We normally advise upon the current response times when you complete a contact enquiry form. If it’s been longer than the advertised response time - usually a couple of days (sometimes longer during very busy periods), do be sure to check your email spam folder as replies can sometimes get lost in there. If you still think that we’ve just not replied, please call us using the number on our contact page.